The purpose of the Business Solutions Executive role is to understand existing business practices, identify opportunities for improvement, run scenario planning and set in motion improvement projects within the business and across our customers supply chains. Responsible to drive efficiencies to make the business more competitive in the marketplace and ensure overall customer satisfaction. Manage a team of Business Analysts to support and guide the business with analytical information, project management and feedback on actual performance to plan.
Must be result driven, with the ability to manage and take responsibility for the team of business analysts
and manage the Control Tower KPI’s across the organisation.
The Key Functional Responsibilities:
1. Ensure customer relationship and successful partnerships with clients.
2. Manage tenders and ensure all client and business commercial requirements are met.
3. Assist in analysing and documenting business processes with the Business Analysts team.
4. Pro-actively communicate and collaborate with external and internal customers to analyse information needs and functional requirements.
5. Interpret business and client’s needs and translate them into continuous improvement projects.
6. Conduct a business and workflow analysis to build business solution models, dealing with the flow of information, product and cash.
7. Develop an accurate and complete test plan and lay out the action lines to the team.
8. Identify and document system deficiencies and recommend solutions.
9. Make recommendations on process improvement and data interpretation.
10. Understand project standards and apply them consistently.
11. Manage and train the BI team, setting goals to ensure effective business solutions.
12. Identify latest trends and opportunities to improve logistics execution and customer experience.
13. Manage, communicate, organise, listen, investigate, and facilitate improvements in the Company's processes to create innovative solutions to any problems that may be apparent.
14. Report weekly reflecting progress against understanding, status, resource requirements, issues, risks, and dependencies to the Chief Executive Officer.
15. Follow the audit and compliance process.

16. Prepare graphs, charts and analyze documents which change should be taken by the Company and why.
17. Prepare and develop weekly and monthly reports.
18. Ensure maximum warehouse utilisation and execution by managing heat maps and assisting operations with design and warehouse layout.
19. Ensure maximum delivery execution through the company’s planning, execution and tracking technology.
20. Manage the main Control Tower, flag process non-compliance challenges and actual execution performance against the plan.

The above list is not exhaustive, and you shall be obliged to perform subsidiary tasks in addition to the primary tasks for which you are employed. The Company undertakes to ensure however, that these subsidiary tasks will be within the training and experience or occupational capabilities of yourself and that you shall not suffer any loss of remuneration or status for work performed on subsidiary tasks.
Core Competencies Required:
• Exceptional verbal and written communication skills (English).
• Excellence in communication, presentation development and customer service skills.
• Ability to take responsibility.
• Great attention to detail.
• Exceptional time management skills.
• Planning and organizational skills.
• Ability to work in a dynamic team and preform under pressure.
• Management
• Analytical thinker.
• Results and deadline driven.
• Problem solving capabilities.
• Disciplined approach.
• Willingness to travel when required.
Minimum requirements:
• Grade 12
• Degree / Honors in Engineering, Industrial, Commercial, Sciences or in Supply Chain Management and an MBA will be advantageous.
• Current Business Solutions experience of 5 – 7 years.
• 5years + Previous experience in a similar role will be advantageous.
• MS Office: Advanced Excel Skills, Word, Power Point, Outlook etc.
• Statistics / business process modelling (advantageous).
• Project Planning - Microsoft Projects.
• QlickSense, QlickView and Power BI