Job title: Business Analyst
Employment type: Full Time
Experience: 5 to 6 years
Salary: R600000 to R700000
Job published: 04 August 2021
Job reference no: 3699002819

Job Description

Business Analyst (Financial Services)

R600k - R700k

Cape Town

Excellent career opportunity with established Investment Administrator. Reporting to Client solutions Manager you will be responsible for defining specifications for process and system enhancements, production support items and normal SDLC, including systems testing. The role includes a component of production support.

Key Performance areas

  • Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
  • Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
  • Being involved in system’s testing of both fixes and enhancements
  • Improving structures and processes within which the Client Solutions team operate

Qualifications and experience

  • Relevant tertiary qualification or studying towards one
  • Experience in the full range of business analysis competencies (BABOK)
  • At least 5 years of formal business and process analysis experience
  • Good understanding of the end-to-end administration processes
  • Experience in process improvements and process definition