IT Supervisor (Expat)

Department: IT
Grade: Manager
Section: IT
Reporting to: IT Manager
Location: Sierra Leone

Minimum Qualification

• Diploma in IT Systems (Degree is an advantage)

Certifications

• A+, N+, MCSE / MCSA, CCNA

Experience

• 3+ years of experience in IT support or IT management roles
• Experience with Microsoft Active Directory, Azure, and network administration
• Previous experience in a mining or large-scale industrial environment

Role Purpose

The IT Supervisor is responsible for overseeing the daily operations of the IT department, ensuring that the organization's IT infrastructure and systems, including Management Information Systems (MIS), run efficiently and effectively. The role involves managing the maintenance, troubleshooting, and support of all IT systems, ensuring compliance with security standards, and supervising the IT support staff. The IT Supervisor will also contribute to the design, implementation, and maintenance of MIS solutions to support organizational decision-making and reporting needs.

Key Responsibilities

• IT Systems Support: Oversee the installation, maintenance, and support of computer systems, including software, hardware, and networks. Ensure optimal functionality of all IT systems, troubleshooting any technical issues as they arise.
• MIS Management & Support: Assist in the development, implementation, and maintenance of Management Information Systems (MIS) to support organizational decision-making and reporting needs.
• Security Compliance: Ensure compliance with security standards and protocols to protect the organization's IT infrastructure.
• Team Supervision: Supervise and support the IT support staff, providing guidance and ensuring effective team performance.
• Project Contribution: Contribute to IT projects, including the design and implementation of new systems and upgrades.

Are you ready to take on this exciting challenge and make a significant impact? Apply now to join our team in Sierra Leone!