JOB SPECIFICATION Job Title: Territory Sales Manager (Packed) – Johannesburg

The objective of the Territory Sales Manager is to optimise LPG sales within the assigned territory by delivering high-quality customer service, increasing market penetration, and retaining profitable business — while ensuring the safe and responsible handling of LPG at all times.

OVERVIEW OF THE ROLE

• Own and grow your territory: Achieve and exceed sales targets while actively contributing to overall team performance.

• Drive new business development: Identify and convert new customers through prospecting, in-person visits, and solution-based selling. Ensure all projects and tasks assigned by management are completed on time and in full.

• Strengthen customer loyalty: Maintain regular contact with existing customers to understand their needs, ensure satisfaction, and retain their business.

• Conduct site demonstrations and activations: Showcase LPG appliances and applications, demonstrate product benefits, and support dealer outlets to drive sales growth.

• Plan and forecast effectively: Estimate annual activity levels, build and maintain a realistic sales pipeline, and align forecasts with business objectives.

• Ensure profitable growth: Manage territory expenses effectively and maintain healthy returns on investment.

• Collaborate for success: Work closely with Customer Services, Credit, Operations, and your Line Manager to resolve issues, accelerate sales, and maintain strong account health.

• Stay ahead of the market: Maintain a strong understanding of LPG applications, competitors, industry trends, and customer needs — and use these insights to gain competitive advantage.

• Champion safety and compliance: Uphold HSSE standards, company policies, and regulatory requirements at all times.

KNOWLEDGE & QUALIFICATIONS

• Grade 12 (Matric) required.

• Diploma or Degree in Marketing, Sales, or a Technical field preferred.

• Minimum 3 years’ sales experience (LPG, industrial products, or technical sales).

• Valid driver’s license and reliable vehicle essential for field-based work.

KEY COMPETENCIES & SKILLS REQUIRED

• Strong territory management skills: plans routes efficiently, prioritises high-value accounts, and tracks sales activity effectively.

• Solid technical understanding: confident in conducting product demonstrations, explaining safety requirements, and presenting LPG benefits.

• Skilled in relationship-building and trust-based selling.

• Strong negotiation skills with the ability to close deals while maintaining long-term relationships.

• Proven ability to generate new business and retain existing customers (“hunt and farm”).

• Good understanding of credit management, account status, and margin control.

• Strong technical aptitude with the ability to explain product applications clearly and confidently.

• Excellent time management, planning, and problem-solving abilities.

• Experience using CRM tools is advantageous.

• Proficient in Microsoft Office.

• Proactive, customer-focused, and motivated to succeed in a target-driven environment.