Sub-Saharan Africa Account Manager

Market-related Package

Johannesburg, South Africa

About the Role
We are seeking a dynamic and results-driven Sub-Saharan Africa Account Manager to drive customer acquisition and revenue growth across the Residential and Commercial B2B market in Sub-Saharan Africa. This role will involve managing a significant portfolio of key accounts, developing strategic plans with the Chief Sales Officer, strengthening client relationships, and collaborating with internal teams to deliver exceptional customer experiences.

Key Responsibilities

Legal Compliance

• Ensure adherence to company policies and legal guidelines by the Sub-Saharan African Sales Team.

Stakeholder Relations

• Build and maintain trust relationships with management, sales teams, and customers to meet business objectives.

• Collaborate with the Sub-Saharan African Sales Management team to contribute to regional sales initiatives.

• Negotiate and engage with key stakeholders to facilitate delivery of the sales strategy.

• Enhance customer service experience, foster engagement, and drive organic growth.

• Take ownership of customer issues and ensure timely resolution.

Account Management

• Identify, develop, and grow accounts within the assigned region.

• Manage a substantial portfolio of accounts.

• Maintain continuous contact with allocated customers and provide feedback to management.

• Identify opportunities for improvement and propose new tools or processes.

• Execute sales to identified key and strategic accounts while adhering to company policies.

• Perform ad hoc tasks as reasonably required.

Health & Safety

• Maintain a clean and safe work area.

• Follow Health & Safety procedures and report risks, hazards, accidents, or incidents promptly.

Behavioural Competencies

• Customer focus, accountability, and results orientation.

• Strong teamwork, communication, and influencing skills.

• Resource management, innovation, and personal capability.

Skills & Knowledge

• Strong problem-solving and decision-making abilities.

• Executive report writing and business acumen.

• Proficiency in CRM systems and general IT.

• Customer management and presentation skills.

• Understanding of the Solar PV or related electrical industry.

Qualifications & Experience

• min. 4-5 years proven experience in Solar PV product sales and/or electrical component sales.

• Qualification in Sales or Marketing is required.