Receptionist

Market-related Salary

Claremont, Cape Town

We are seeking a professional and well-presented Receptionist to manage the front-of-house function and ensure a welcoming, efficient, and well-organised reception environment. The successful candidate will be responsible for managing the switchboard, welcoming clients and visitors, and coordinating key office support functions to ensure smooth daily operations.

Reporting Structure

This role reports directly to the Financial Manager.

Minimum Requirements

Experience

• Minimum of 3 years’ experience in a Receptionist and switchboard role

• Experience within a professional services environment preferred (financial services advantageous)

Education

• Senior Certificate (Matric) is required

• Relevant tertiary qualification is advantageous

Computer Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• SharePoint experience is advantageous

Key Responsibilities

• Maintain a clean, neat, and professional reception area at all times

• Manage the switchboard, including handling incoming calls efficiently and professionally

• Welcome and assist clients, visitors, and contractors in a courteous manner

• Ensure reading materials such as newspapers and brochures are current and neatly displayed

• Manage boardroom bookings and ensure meeting rooms are prepared and kept tidy

• Order and manage stationery and office consumables, ensuring adequate stock levels

• Follow visitor management procedures for all external contractors and maintenance personnel

• Coordinate courier services for incoming and outgoing parcels

• Serve refreshments to clients and visitors in the reception area

• Coordinate the cleaning team, including monitoring timekeeping and service quality

• Support and coordinate general office maintenance in line with operational standards