Job title: Service Desk Agent (IT)
Employment type: Contract
Experience: 3 to 5 years
Salary: R20000 to R20500
Job published: 26 October 2020
Job reference no: 298031521

Job Description

Service Desk Agent (IT)

12 month contract


Excellent opportunity with leading Investment Group and be responsible for the timely and effective response to IT user requests, queries and problems through the receipt and logging of these, as well as the provision of 1st line remote technical support

Qualifications and experience

  • Matric
  • IT qualification / unless qualified by extensive experience in IT (min 5 years)
  • Service Desk / Customer Care Experience
  • A minimum of two years’ experience with Desktop support (hardware/software troubleshooting) with user engagement