Job Title
Assistant Operation and Marketing Manager
Employment Type
Full Time
2 to 3 years
R168000 to R216000
Job Published
26 October 2021
Job Reference No.

Job Description

Assistant Operation and Marketing Manager 


Cape Town/Camps Bay

Stunning career opportunity for an Assistant Operation and Marketing Manager. Working closely with the General Manager you have an opportunity to welcome and work with international guests and show them what Cape town is all about! 


Operational duties:

  • Attend to reservation enquires promptly and maintain live calendars and booking schedule accurately, handle review procedures and all communication with guests
  • Prepare and perform accurate room checks prior to guests’ arrival as well as post- departure
  • Operating concierge service for guests on request and communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Processing invoices (creditors/debtors) to supply to public officer
  • Collaborate with external parties such as suppliers, travel agencies, etc.
  • Upkeep of the interior and exterior of the guest house, the managing of building works, garden services, window cleaning etc. and deal with all maintenance issues
    as needed

Marketing duties: 

  • Keeping communication items up to date such as websites and contents across all channels
  • Accurate management of booking and advertising platforms in terms for promotional and other marketing purposes
  • Execute marketing plans and activities with manager

Technical and language skills required: 

  • Computer literate and technologically capable.
  • Proficient in MS Office and relevant software responsibilities (booking platforms, PMS).
  • Up to date with all recent and relevant social media platforms.
  • Excellent verbal and written English communication. 

Prior experience:

  • Minimum of 3 years front office, reservations or rooms/inventory manager experience required.
  • Experience with PMS programs and booking systems.
  • At least 2 years previous work experience in hospitality and/or sale & marketing.

Please apply online.