Operations Manager (E-commerce)

R720K

Cape Town

Are you solution oriented with experience in process improvement, operations or logistics, within an e-commerce environment? Then we want to hear from you. 

This is an excellent career opportunity for an Operations Manager within the E-commerce environment. 

Your responsibilities will include:

• Oversee daily logistics & fulfilment operations with a focus on continued improvement
• Manage warehouse team on site as well as team in Johannesburg – warehouse, fulfilment, & driver operations
• Strategically plan and manage operational projects including implementations of WMS, stock management systems, logistics and improving efficiencies
• Identify and lead process changes and improvement recommendations for fresh deliveries and subscription services
• Implement effective customer service controls and measures to ensure we continually delight our customers

Qualifications and experience required: 

• Relevant Tertiary qualification (eg. Engineering, Business Process Management, Logistics)
• At least 6 years of total work experience, including strong and demonstrable commercial decision-making and involvement in complex systems management in high impact teams.
• Extensive organisational and people management experience within a fast moving operational environment.
• Experience within a complex warehousing, retail or logistics environment.
• At least 1 year of senior leadership experience - working cross-departmentally, involved with company strategy, budgeting and KPIs.
• Experience in process optimisation
• Fluent in Afrikaans & English, with exceptional writing and communication skills

Please apply online.