Job Title
Operations Manager (E-commerce)
Employment Type
Full Time
5 to 6 years
R600000 to R720000
Job Published
01 February 2022
Job Reference No.

Job Description

Operations Manager (E-commerce)


Cape Town

Are you solution oriented with experience in process improvement, operations or logistics, within an e-commerce environment? Then we want to hear from you. 

This is an excellent career opportunity for an Operations Manager within the E-commerce environment. 

Your responsibilities will include:

  • Oversee daily logistics & fulfilment operations with a focus on continued improvement
  • Manage warehouse team on site as well as team in Johannesburg – warehouse, fulfilment, & driver operations
  • Strategically plan and manage operational projects including implementations of WMS, stock management systems, logistics and improving efficiencies
  • Identify and lead process changes and improvement recommendations for fresh deliveries and subscription services
  • Implement effective customer service controls and measures to ensure we continually delight our customers

Qualifications and experience required: 

  • Relevant Tertiary qualification (eg. Engineering, Business Process Management, Logistics)
  • At least 6 years of total work experience, including strong and demonstrable commercial decision-making and involvement in complex systems management in high impact teams.
  • Extensive organisational and people management experience within a fast moving operational environment.
  • Experience within a complex warehousing, retail or logistics environment.
  • At least 1 year of senior leadership experience - working cross-departmentally, involved with company strategy, budgeting and KPIs.
  • Experience in process optimisation
  • Fluent in Afrikaans & English, with exceptional writing and communication skills

Please apply online.